Our fast and secure shipping policy

At Chronovibe, we are committed to providing our customers with an exceptional online shopping experience. This includes fast and reliable delivery of all products you order from us. We pride ourselves on our fast and secure shipping policy, which ensures that you will receive your products quickly and safely.

Our goal is to deliver all products within 6-10 business days. We work with the best carriers to ensure fast and efficient delivery of all your orders. All our packages are shipped with a tracking number, so you can track your order in real time and be informed of any updates.

We also offer express shipping options for customers who need products faster. Contact us for more information on these options and how they can be applied to your order.

Finally, we take the security of your shipment very seriously. All products are packaged carefully to avoid damage during transportation. We guarantee that all products will arrive at their destination in perfect condition.

By choosing to order from Company Name, you can rest assured that you will receive fast and secure delivery of all your products. Contact us for more information about our shipping policy or to place an order now!

What are the shipping times for your products?

We take 2-3 days to process your order then 6 days to deliver it to you.

Do you ship worldwide?

Yes, absolutely. We ship worldwide.

Where do we ship your product from?

Our offices are located at 60 rue Francois 1er, 75008 Paris, France. Our international warehouse is located in China.

Do you provide product tracking information?

Yes, wait 3 days after your order and ask us via email at email address

Some items are missing from my order, what's happening?

Our products are shipped separately according to your order. For example, if this contains items from two different warehouses, there will therefore be two deliveries. The rest of the order will most likely arrive shortly.

I received a damaged item. What can I do?

We are sorry to hear this. Simply send us an image of the damaged item in question to the email address: chonovibe@gmail.com and we will send you a similar replacement item as quickly as possible.

Where are you located?

We are located at 60 rue Francois 1er, 75008 Paris in France

I still have not received my order. What is taking so long?

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can, however, trace your order and see where it is at any time. If you still feel that you need assistance in tracking your package or would like to inquire about it, please contact us by email at the following address: chonovibe@gmail.com

Do you have a refund policy?

We do our best to resolve any issues our customers may encounter with their online items. If you still wish to receive a refund on your order, we can of course make the payment, in the event that the appeal is made within 30 days following the date of the order and the product(s) concerned are not on sale. . For more information, please read more about our Refund Policy Refund Policy Link